MOBILE PHONE CITY LIMITED

CUSTOMER REPUTATION • 4.9 / 5.0 RATING (528 VERIFIED REVIEWS)

Overall TrustScore
4.9 / 5.0 ★★★★★
Excellent Reputation
Total Verified Reviews
528 Reviews
98% Positive Feedback
Delivery Satisfaction
99.7% Next Day
Royal Mail Tracked 24
Warranty Claims Rate
< 0.35% Return Rate
12M Hardware Warranty
VERIFIED TRUSTPILOT CUSTOMER REVIEWS (OCTOBER 2026 AUDIT) INDEPENDENT THIRD-PARTY VERIFIED
Buyer / Location Device Purchased Rating Customer Review Feedback Fulfillment Mode
David Thornton
Birmingham, West Midlands
iPhone 15 Pro 128GB (Natural Titanium) ★★★★★ 5.0 "Collected directly from their Great Hampton Street shop. Pristine condition with 98% battery health and full PhoneCheck diagnostic report printed out. Excellent local service!" In-Store Collection
Sarah Jenkins
Solihull, England
iPhone 15 Pro Max 256GB (Black Titanium) ★★★★★ 5.0 "Ordered online via their web store on Wednesday at 2pm, arrived Thursday 10am via Royal Mail Tracked 24. Device looks brand new, flawless screen and cameras." Tracked 24 Delivery
Marcus Davies
Coventry, UK
Samsung Galaxy S23 Ultra 256GB ★★★★★ 5.0 "Super fast dispatch. The stylus and screen are immaculate, battery holds full charge easily. 12-month warranty certificate was included in the box. Highly recommended dealer!" Tracked 24 Delivery
Emily Richardson
Wolverhampton, UK
iPhone 14 Pro 128GB (Deep Purple) ★★★★★ 5.0 "Second time buying refurbished phones from Mobile Phone City. Professional packaging in protective air-cushion boxes. Battery is 94% OEM health as advertised." Tracked 24 Delivery
Liam Cooper
Dudley, West Midlands
iPhone 13 128GB (Midnight) ★★★★★ 5.0 "Bought for my daughter's birthday. Perfect Grade A condition without a single scratch on the casing or glass. Came with certified charging cable and warranty document." In-Store Collection